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Electrical Terms and Definitions

Electrical systems have a lot of parts. It’s easy to feel overwhelmed when trying to understand what your electrician is explaining to you. As a homeowner, the more you understand about your electrical system, the better you will understand where your potential problems and risks are. This will also save you and your electrician time. Here is a list of some of the key terms and definitions when it comes to electricity.

Alphabetical List of Key Electrical Terms:

AC – Alternating current (AC power) is the typical type of power used in all homes and buildings.

Amps – Amp or Ampere is the measurement of the electricity that is similar to “flow” in a water pipe. Most residential homes have 100-200 amps for their service. Every device that uses electricity uses a certain number of amps.

Arc – Electrical arcing is when electricity is flowing through a loose connection or a connection with a lot of resistance. Typically, when electricity begins to arc, it is starting an electrical fire between the connections. This is the #1 cause of electrical fires in electrical systems.

CFL – Compact fluorescent light bulbs are more efficient than incandescent, and are a good option in most applications. They are not as efficient as LED lights, and do not dim as easily as LED lights. CFL bulbs will most likely phase out over time and be replaced by LED bulbs.

Circuit – An electrical circuit consists of 1 set of wires running from the electrical breaker, to the devices in the circuit, and back to the panel. All circuits are rated by the voltage (120 volts/ 240 volts) and the current (15 amps/ 30 amps).

DC – Direct Current (DC) is the type of power used in cars, electronics, and many other applications.

Fish – Fishing is an electricians term for installing wires in hard to access spaces such as walls, attics, crawl spaces, etc.

Fixture – Fixtures are typically a reference to the structure that holds the light bulb.

Ground – Excess electrical current needs to have a place to go to avoid causing electrical shock or a fire hazard. Grounding refers to the method of sending the excess electrical current to the Earth, or ground.

Home Run – A home run is an electricians term for the dedicated wire ran from the first device on a circuit, to the main panel.

LED – LED lights have been used for a long time in small electronics, but now are used more and more for general lighting. LED lights are the most efficient, longest lasting types of lights available. Installing LED lights will save money on your energy bill, and typically last 5-10 years. They are more expensive up front, but will pay off over time.

Low Voltage – Low voltage is an electrical term for systems under 70 volts. Typically, these are systems of data and phone cabling, 12 or 24 volt lights, or audio/video wiring.

Meter – An electric meter is the device (often installed on the side of your home) used by the power company that measures the amount of power used by the occupants in the home. Electricians typically use this term when working on a meter base enclosure.

Meter Base – This is the electrical box that has the electrical components for the main electrical service to the home or building. A meter enclosure typically includes a meter base, main breaker, extra breakers, and connections for the power company. This is also the location where the main grounding system is installed.

Neutral -The neutral wire in an electrical system is the wire that is connected to the main grounding system of a home or building. If a system loses a “neutral” it is possible to get fluctuating voltage and it can damage lights or appliances.

Panel – An electrical panel is the distribution panel for all the electrical circuits in the home. It typically includes all of the branch circuits and breakers needed for the home or business.

Splice – Splice is an electricians term for connecting multiple wires together in a single location. There are multiple ways to complete an electrical splice, but it always should be completed by a licensed electrician.

Volts – Volts or voltage, is a measurement of electricity that is similar to “pressure” in a water pipe. Most residential homes have 240 volt and 120 volt electric systems.

adam m
18:40 15 Dec 17
Wonderful customer service and follow through. Their prices are one of the best in the industry I have found. We were selling our home and had the furnace inspected per our contract. Our old unit was found to be defective and very expensive to fix. The knowledgeable staff helped us decide to go with an entirely new unit as fixing the old one would have cost just as much.We were visited by Justin and Lindy the next day who arrived at 8:45 AM and they had the new unit installed and working by 11:30 AM. They were a pleasure to work with and very courteous. Even though we will not be enjoying their great work for long, it was well worth the excellent deal they gave us on the unit. They beat out the competition by $400.00! I would definitely recommend Black Diamond for any service they provide.read more
Julia McCarrier Edwards
16:06 05 Dec 17
Josh worked on our 1978 home and we are so thankful we had someone with his skill and expertise to replace our electrical panel. Our house had some pretty "creative" wiring and Josh was able to figure it out and correct it. If and when future problems arise in our fixer-upper we are definitely working with Black Diamond and we are certainly asking for Josh. (FYI: my husband and I work at a ski resort and do not make a lot of money, and the prices BD quoted us were right there with other electricians but the service they provided seems above and beyond).read more
kathleen christensen
20:35 14 Nov 17
These guys are the best, if you need anything done, electrical, heating and air they are the ones to go to. I had to have a gas line installed and the electrical outlet behind the stove changed and they did a wonderful job. Justin Koontz and Corbyn Boyd worked on the gas line getting it installed and Kyle Shaw changed the plug in to accommodate my new gas stove. Thank you for a job well done.read more
Anna Jiron
16:53 13 Nov 17
I met with Chris from Black Diamond experts. My Furnace/AC we're due to be replaced. Chris took his time explaining options and recommendations for my situation. I was also told my new system would be installed by a highly qualified expert(Justin). Justin arrived early and called ahead of arrival. Highly recommend Justin, he took his time and made adjustments to my existing vent system so that it ran at the highest level. I believe Black Diamond when they say they only use experts. Justin was a professional.read more
Michael West
17:53 07 Nov 17
Just when I was about to give up hope for quality home service in Salt Lake City, Black Diamond (Justin and Marcos) provided world-class service replacing the furnace and AC in our home! They met their commitments and exceeded my expectations. They were the ultimate professionals, and took great care to protect the interior of our home while they worked. They paid close attention to details - like not letting our cats slip out the door - and they constantly communicated to me an accurate status on their work. I will never use any other HVAC company but Black Diamond.read more
Olga Cano
15:42 21 Oct 17
Am impressed with the service.Black Diamond called 20 minutes before arriving. Great service helped my understand my new equipment, set an app on my phone so I can control the temperature from anywhere I go!. The techs were amazing Rob and Chris thanks guys.read more
Stephanie Mason
16:58 20 Oct 17
We had an electrician out today to fix a outlet that kept tripping. Jared provided excellent, knowledgable and friendly service. I have been wanting to set up a service plan for my AC and furnace for a couple of days. Black Diamond Experts offers a comprehensive service plan that also includes electrical and plumbing inspections. I signed up for the service and an HVAC tech Troy Painter was available to come and tune up our AC today. Troy was every bit as helpful and friendly as Jared. I could not be happier with my decision to sign up for their service partner plan.read more
Susumu Kasai
02:09 01 Oct 17
Arranged a seasonal furnace tune up along with fixing the problem with a leak from condensation drain line. The technician, Rob, discovered a missing rubber cap on the clean out box next to the furnace. That was causing the condensation water to drain from the clean out hole of the box attached to the furnace. After checking the system he verified there was no other issue, he returned to my home a couple days later with replacement caps. It was Friday night at the end of long work week for him. I truly appreciated his extra trip to take care of the problem before the weekend. I've now used both electric and HVAC services of Black Diamond, and every visit has been professional and efficient.read more
Sarah Sparkle
14:40 29 Sep 17
Customer service is everything in a company + Black Diamond was beyond incredible during every step of our electrical work. From the initial (very detailed) quote by Jared on our 90-year old house, to the friendly dispatchers who always picked up the phone (thanks Rocky), to the AMAZING crew that worked on our house for 4-days (Michael, Bryce + Bryan). Michael was the lead on our job + I felt so lucky we had such a caring, detailed + talented electrician keeping our family safe. The communication during the 4-day job was always open + extremely clear. The team arrived early each day + stayed late until the job was finished. There were no surprises on the final bill + the house left clean + ready to move in. I will always recommend + use Black Diamond. Great company + so appreciate the awesome customer service!!!read more
Ashley Grandy
19:12 07 Sep 17
Very professional and friendly service! They were able to quickly schedule time for me and get the work done the same time as the estimate. The electrician was very polite, listened to my concerns, and helped me find the best solution for my needs. He did a good job and explained what he had done as well as cleaned up afterwards. I had other questions that he took the time to answer. I am very satisfied and would do business with them again. Thank you Kyle and Black Diamond.read more
E S T
17:03 24 Aug 17
Greg and Skyler did a great job going above and beyond for us. The price was good and we are very happy with their work. Loved how they covered their shoes before coming in the house too! We would highly recommend Black Diamond!read more
Erik Pettee
14:17 14 Aug 17
Look no further! We just finished three days of solid electrical work with Black Diamond including 3 to 4 people on site to install a new 200 amp meter base, a new panel, a sub-panel, recessed lighting and more. This was a significant purchase for us and we were naturally concerned about the outcome; but the professionalism and expertise we received from Jeremy, Brian and Bryce was second to none. It is easy to see how these guys (and Black Diamond) are successful. This is a creative bunch of guys who love what they do and are just generally good people that we enjoyed being around. We received a same-day quote for our project which outlined everything we discussed with Jeremy in person, in our property. It was line-itemed in a way that we could remove some items and do them later if desired, which helps us spread out the work over time. There was no pressure to buy anything. Our favorite part of the experience other than the fantastic new electrical installation, was the attitude and work ethic of the guys working around house – and the final walk-thru with Jeremy who outlined everything they installed, answering all of our questions. He left us with an open invitation to contact him anytime we needed help with anything they installed or questions we have in general, reminding us he's local and ready to help. Black Diamond may not be the least expensive option, they are certainly offering the highest value in my mind and price is not the only consideration when it comes to building my home. Safety, timeliness, ethics and quality were my highest priorities and they delivered all for a fair price; and I feel we have an excellent, local resource we can count on for all of our electrical needs.read more
Morgan Byrne
15:59 07 Aug 17
Michael the electrician was great! He was on time, friendly, courteous, and efficient. He helped point out some future safety concerns with my electrical needs, but did not make me feel pressured to do it immediately. I appreciate the heads up about other issues I may run into down the road. I would definitely recommend Black Diamond Experts if you need electrical work and Michael in particular!read more
Lisa Jones
19:27 31 Jul 17
Great communication, they were able to come out the same day I called to get my AC running again. It ended up being a silly issue that I could have fixed myself but Chris was incredibly helpful and didn't make me feel dumb for having him come out. He was thorough and very honest. I was so impressed and will be using Black Diamond from now on!read more
Shawn Fausett
21:26 25 Jul 17
My blower motor went out over the weekend. I made one call and they came out right away and fixed it in just a few hours. The technician was friendly and professional. He also gave us some tips on how to make this motor last longer. I definitely will be referring to family and friends. Thanks Black Diamond!!read more
Tyler Olsen
01:41 18 Jul 17
This is what a real company should look like. From the person who answered the phone, to Chris who gave me the quote, and Bob who installed my unit. Bob made the install so painless and easy it was amazing. I have been working on getting a new unit installed for weeks. It wasn't until I found Black Diamond that the process become easy and what you should except in the service industry. I highly recommend you reach out to Black Diamond. What a great experience.read more
lfowlke
16:16 13 Jul 17
Black Diamond is the BOMB DOT COM!!! Excellent service, efficiency, timeliness, employees. Everything they do is for the customer! They are CRAZY GOOD. TODD is a ROCKSTAR!!! He's been working with us through our electric and AC issues and he couldn't have done a better job. SEAN, ALAN, and TODD basically had to rewire our entire house in the blazing heat (because our AC had to be turned off). They finished when they said they would and fixed every issue we were having. I LOVE THEM! They seriously need a HUGE raise. I also had some work done on my AC unit the next day to get the capacitor replaced. BOB came and solved the problem in a matter of seconds. He was so friendly and helpful. I will choose Black Diamond every time I need work done on my house. Also, JASON was a pleasure to work with to square away financing and discounts he applied to our project. SUCH A GOOD EXPERIENCE!!!read more
Natalie K.
20:29 04 Jul 17
I had several plumbing problems that needed fixing before my open house. I was impressed with the technician that came out and did a thorough job inspecting what needed fixing. Another technician came out the next day and did the work. Later I noticed one of the problems continued. The company responded quickly and came back right away and fixed the problem. They even had to drive to a supply shop for a part but did not charge me for their time or the needed items. Thanks Black Diamond for fixing my water worries so quickly. Very courteous office staff as well!read more
Reginald Twigg
14:55 02 Jul 17
Chris came out to my house in a timely manner. On first inspection he suggested that the problem may be a burned out motor. But he opened up the unit and performed a close inspection. Upon that inspection he found that the problem was a burned out capacitor, an inexpensive part on hand. A few minutes later, the unit was up and running perfectly, as it has been ever sense.What I feared could be an expensive proposition turned out to be a quick, very reasonable effort - well worth the call. Chris is great - professional, knowledgeable, friendly. I'll definitely call back if I encounter any HVAC issues in the future.read more
Dean Smith
10:59 23 Jun 17
The entire team at Black Diamond is top notch. From the friendly, professional greeting when you call, to the very knowledgeable estimator, to the expert installation crew, you will not be disappointed.I've utilized Black Diamond twice, once for electric and most recently for plumbing, and it's been a positive experience both times. Both times we ran into some unexpected bumps, but the crews took them in stride and solved those issues without skipping a beat. You'll be extremely happy you called them.read more
Anna Heath
00:40 16 Jun 17
I live in an older home that has only dim lighting, and zero lights in the family room. I had Black Diamond come and put six canned lights in. From quote to finish they were friendly and accommodating. The customer service was good and the work went smoothly. They had to cut in to my walls but were very upfront about exactly what they would be doing. They made sure I approved can placement before making the cuts into the ceiling. We have vary much enjoyed the result of their work. The new lighting makes the room feel both bigger and newer.What I paid them was higher than other quotes I had gotten, but I'm happy with the quality work.read more
Phillip Archer
15:20 09 Jun 17
Great work - but very expensive!!! I have used Black Diamond quite a bit in the last two years as we bough a fixer upper. In this market, it is difficult to find good contractors and I know that when I call them I am always going to get top notch work. That said, I have another electrician that I use when I do not have urgent need that does the same quality work for half the price. I am thrilled with the work they did, but $400 for a switch and two plugs - in my opinion - is very pricey. I give them 5 stars for quality - but I would not describe them as an "exceptional value".read more
Shelbi Fletcher
15:56 20 Apr 17
Bob was the best! He was so extremely helpful, honest and friendly. He gave me great advice and did the job quickly and thoroughly. Pricing was reasonable and they got the job done soon after I called in.read more
M Collins
15:42 20 Apr 17
I highly recommend Steve James and his team. They are experienced and highly knowledgeable! Don't even think about calling anyone else. Their attention to detail and taking care of customer is first rate!!!read more
Lanny Smith
02:24 19 Apr 17
When you call a contractor you hope for a few things. 1. Come when you say you will.2. Give an estimate you can rely on - no changes.3. Show up on time and get the job done professionally!That is rarely done, but Black Diamond Electric was perfect on all three stages. They did the job to the highest level with high quality personnel and for the amount they bid. You can't ask for better performance. Use them before anyone else!read more
Alicia Tomlin
05:26 15 Apr 17
Having just bought a nearly 100 year old home we needed some estimates for work that we had to have done. Kyle came out to my home (on time) and did a very thorough inspection of everything we needed done (basing it off of our home inspection when we bought the house) and he also noticed some other items that could/needed to be fixed. Comparing his estimate to another local electrician his came in so reasonable and I really liked Kyle himself. He was a straight shooter and made me feel very confident in his knowledge and know-how. We decided to have a few things repaired and installed right away while we have to wait for others. Kyle and Josh came out and did the actual work and again, on time, courteous and lots of know-how. They both were so easy to work with, nice and didn't make me feel like I was getting scammed. They even helped me figure out what work was an immediate need versus what can wait a while longer. I highly recommend these guys for any electric work needing to be done. A+ all around.read more
Jennifer Ciambro
21:28 10 Apr 17
Travis was great! They were quick to meet our timeline and very professional. I would definitely recommend them and use them again. Very nice work as well - we needed power to our garage and I am completely regretting not doing it earlier with Black Diamond! Thanks again Travis!read more
Cindy Hill
16:27 21 Mar 17
Black Diamond came out to fix a gas line in my front yard. Someone in my complex called they were here within 10 minutes. They came back to following day to assure me that the leak was fixed and it was safe for my daughter to play in the yard. Excellent customer service. Black Diamond would be the first company I would call if there was ever a problem. I would highly recommend them to anyone! Thanks for doing such a great job Anthony!read more
kevin syyong
14:27 17 Mar 17
I had Black Diamond do the re-piping of my water lines for me, and overall, it was a great experience. They were courteous, professional, friendly, and honest. Their pricing was significantly lower than all the other bids I got from the big plumbing companies; they provided a very detailed quote that outlined all the work they'd be doing. And in the end, they did fantastic work. It didn't go 100% smooth, but I've got an old house, and from my own experience, I know it can be tricky to work with. But even when they ran into some hiccups with the work, they honored the original quote, and they rectified the problem to my complete satisfaction. Tip: if you're doing a big project or repair, consider signing up for their Service Partner Plan. It'll save you 10% off all work for a year (plus other perks), so could end up paying for itself just on your big project alone.read more
Steve Huntsberger
14:52 14 Mar 17
Coby was great, never and electrical problem he couldn't solve with my remodel. Very professional and kept working environment clean. Always asked if I had questions or was I satisfied with the work. Nice Job!!I will use Black Diamond again.Got a bid from Anthony on a plumbing fix and he did a great job too.ThanksSteveread more
Tom Aston
13:12 11 Mar 17
I truly can not say enough positive things about this company as a whole, specifically the electrical and plumbing departments. I recently bought a house that needed to be brought up to current electrical and plumbing code. A HUGE undertaking, that required a complete re-wire and re-plumb from top to bottom. The job took 5 full days. Jeremy and his team were here every day on time, worked all day long, and then cleaned up before they left each night. Their customer service was only beat out by their work. An incredible job, at a great price, and quality that can't be matched.read more
Colleen Kelley
18:04 01 Mar 17
Very impressed! I've already recommended Black Diamond to my friends & neighbors - and the job only finished an hour ago! Kyle Shaw was the electrician sent. On time. Fast. Pleasant. Went the extra mile.read more
Cynthia Walkowski
22:19 17 Feb 17
Today was my first experience with Black Diamond Electric. I had all of my landscape lights go out. I had called another company previously that came out to service my problem a few weeks back. The electrician that came had no interest in solving my problem. Black Diamond arrived on time today and quickly found the problem and in a short time had all the lights up and working again. I thought the price charged was very reasonable and both electricians were very friendly and courteous. What a pleasant surprise to find a company that actually cares about their work and their client. Thank you Black Diamond!read more
Jeff Moench
16:03 17 Feb 17
Fantastic service! Kyle, our electrician, was extremely knowledgable, , professional, and helpful. He really knows his stuff!! Excellent communication, timely, and much appreciated customer service! We were delighted the cost was reasonable, Kyle kept in communication with us throughout the entire process, and he was very attentive to our needs and requests. Don't use anyone else but him!!!read more
Amethyst 9000
16:58 13 Feb 17
Jarek did solid work to solve a plumbing issue. We appreciated that he gave us a repair that has worked out great instead of a much more expensive replacement (as another plumber had implied we needed). On top of that, we really appreciate that he came prepared with shoe covers and was also super-nice to our new dog. Communication with Black Diamond was clear. We highly recommend!read more
Mike Symons
17:46 07 Feb 17
Anthony is a great technician/person for hot water heater installation. He went far and beyond what I expected him to do. The city passed the water heater inspection and now we are good to go. He also turned up the water pressure in my house when it was a bit too low. It is great to have hot water when I shower once again. Anthony has become a friend and I welcome his visit anytime. Thanks for ALL the hard work you put in Anthony, for your positive attitude and for being my friend.read more
martell Carrie
01:39 20 Jan 17
I needed someone to come out as soon as possible for two small jobs. Switching out light fixtures and hooking up a gas stove (with electric). The gas person come out the very day I called and the electric guy, two days after. They showed up EXACTLY when they said they would, even sent a text as they were 15 min out. Both men were extremely professional and polite. Got the job done quickly and left no mess. I would highly recommend this team of professionals to all my friends and family.read more
Penny Shields
21:16 12 Jan 17
Why do I love this company? The little things they did. Like wearing booties on their shoes so mud and snow is not tracked into the house. Explaining everything they were doing and why. Cleaning up after themselves, no work for me. Programming our new thermostat, sweet. Friendly service, good value, great product. Ask for Corbin and Troy. They ROCK.read more
Ken Weeks
19:04 22 Dec 16
Chris the technician was professional and caring, in a world of fast responses, Black Diamond came the same day I called and Chris showed up with a smile. I like these people because they didn't try to do any more than what was needed. He actually spend the time necessary to make sure the job was perfectly done, I was impressed because the techs before from other companies can't wait to get out the door and these people are certainly different.read more
Diana Nichols
01:50 20 Dec 16
Our furnace stopped working so I called Black Diamond based upon the reviews they received. Can I tell you how happy and satisfied I am with my choice!! Joel was excellent, fair and quick!! I would highly recommend this company, they have good reviews for a reason!read more
Heidi Branin
05:55 13 Dec 16
Very easy to work with. Scheduling went smoothly, I had an emergency issue and they were timely and fair in pricing. Troy Painter was great. He was informative, he offered his expertise, he solved the problem and I came away knowing more that I did about HVAC prior to him coming. He helped me out in getting the right filters for my furnace, which, evidently were non-existent since me moving in back in Nov. 2013. I'm grateful that I called them and were serviced by them. Thanks Troy.read more
Alicia Emerson
02:31 12 Dec 16
Black Diamond Electric was amazing. The representative on the phone was very friendly. He sent Travis out on a Sunday evening to fix an emergency electrical issue we were having. Travis was able to diagnose the problem and had our lights on again in a timely manner. I highly recommend Black Diamond! They are on call for those problems you least expect when everyone else was closed, and their service was superb. Very awesome.read more
Dawn Duran
16:42 05 Dec 16
What a great experience! The original estimate was $300 more than the end price. Travis was able to get in and see an option that saved us a lot of money. We would have never known so that speaks to honesty! He was easy to work with and very patient. This is who I am calling from now on!!read more
Stephanie Yorgason
05:19 05 Dec 16
Our furnace went out in the cold days of winter. They came within a few hours of my call to service our furnace. Chase was quick and efficient. The price was reasonable. I would definitely use them again.read more
Lisa Cordray
12:58 23 Nov 16
Always a great experience.... Called the Friday before Thanksgiving and they had a plumber out on Monday. And I like how they call you approx 30min before the tech arrives - even without me asking! Joel is friendly and professional and got the job done quickly. Will definitely use Bl Diamond againread more
Laura Layton
21:45 20 Nov 16
Black Diamond rocks. They offered expertise and timely services at every stage during our recent kitchen and bath remodel. We worked with Black Diamond electricians, plumbers and HVAC personnel. Office professionals courteously fielded questions and concerns. The electrical services seem to be the strongest division. Bryce and Bryan went the extra mile to help design the lighting and outlets in our kitchen and bath. The under cabinet LED lights on a dimmer create warm ambient light. The other zones on dimmers create optimal work light as well as soft light. They arrived when scheduled, always asked for clarification and cleaned up. The dry wall installer and framer noticed their work and mentioned they usually don't see such expertise on other remodels. On the final day Bryce and Bryan worked well into the evening to finish up. Overall we are very pleased!read more
Trent Rolf
19:01 17 Nov 16
Great experience. I had an issue that I needed resolved quickly. I called a few electricians and these guys were able to come the same day. The technician was polite, answered all my questions, and solved my issue quickly. I will definitely use them again.Update: I had them come service my furnace and flush my tankless water heater this morning. Joel did a great job. He answered all my questions and helped me learn more about my system. Thanks again!read more
Trent Rolf
19:01 17 Nov 16
Great experience. I had an issue that I needed resolved quickly. I called a few electricians and these guys were able to come the same day. The technician was polite, answered all my questions, and solved my issue quickly. I will definitely use them again.Update: I had them come service my furnace and flush my tankless water heater this morning. Joel did a great job. He answered all my questions and helped me learn more about my system. Thanks again!read more
Anna Jewkes
18:55 15 Nov 16
They came before I had to leave for work, made sure everything in my furnace was working properly, fixed a small problem I didn't know about and only charged me for the tune up (which was a great deal)! They were kind, friendly, and efficient. They whole thing only took about 30 minutes! Very easy appointment set up and confirmation system. Thank you so much!read more
Anna Jewkes
18:55 15 Nov 16
They came before I had to leave for work, made sure everything in my furnace was working properly, fixed a small problem I didn't know about and only charged me for the tune up (which was a great deal)! They were kind, friendly, and efficient. They whole thing only took about 30 minutes! Very easy appointment set up and confirmation system. Thank you so much!read more
Andrew Landmark
16:08 15 Nov 16
My experience with Black Diamond experience was first class. Joel, the technician came out and gave me a much better estimate than the other company quoted me. Joel's team worked really well with the drywallers to answer all of their questions for what they needed. Joel's team showed up on time, did the work in a timely manner. Thanks for doing a great job on my basement remodel, I'm looking forward to finishing the project soonread more
Andrew Landmark
16:08 15 Nov 16
My experience with Black Diamond experience was first class. Joel, the technician came out and gave me a much better estimate than the other company quoted me. Joel's team worked really well with the drywallers to answer all of their questions for what they needed. Joel's team showed up on time, did the work in a timely manner. Thanks for doing a great job on my basement remodel, I'm looking forward to finishing the project soonread more
Scott Douglass
21:10 14 Nov 16
Out-of-the-Park Home Run!! I could not be happier with the job. Very professional, courteous and timely. Solved my problem and I ended up with an inspired solution! Thanks again guys. Highly recommended!read more
Kevin Wallace
17:28 10 Nov 16
Jeremy Fenn was very profession, showed up on time so that means Black Diamond Electric already surpassed most businesses I have dealt with in Park City. During installation he communicated with me the whole way and made great suggestions that I agreed to. The price for the area I am in was very fear compared to other companies jacking up the price because we live in Park City. He installed two 240v power to two separate location with two Z-Wave boxes to control my deicing heat tape on roof. Took the time to go to store to get paint to paint conduit to match house color. I already called them back for a different project.Thank you Jeremy.read more
Tiffany Hall
02:02 07 Nov 16
As always: on time, professional and polite, and knowledgeable. The technician took his time with my furnace tune-up and cleaned up some troubling areas. I felt like the work was thorough and will contribute to the overall life of my furnace; my Black Diamond installed A/C was amazing this summer. Thanks to them, we seem to be the right temperature all year now!read more
susan smith
14:33 04 Nov 16
I would like to thank Joe for his service today. He has given me the peace for mind that our furnace is working properly. He was very pleasant and professional. I will be sure to recommend Black Diamond to friends and family.Thank you, Susan Smithread more
Miriam James
22:22 02 Nov 16
We recently purchased a home in Sandy and needed some electrical work done. We had four electricians, Bryce, Bryan, Kyle and Kaleb. The were all very respectful of our home and walked us through different elements of the job. Because we had so much work, we had two visits. After each appointment, the house was left clean and the performed work was explained to us. Our house was built in the 1950's and has some pretty crazy electrical issues. They were able to troubleshoot problems that the previous owner could never address. It is such a comfort to know that our old house has the newest and best electrical work done and is safe for our young family.read more
Miriam James
22:22 02 Nov 16
We recently purchased a home in Sandy and needed some electrical work done. We had four electricians, Bryce, Bryan, Kyle and Kaleb. The were all very respectful of our home and walked us through different elements of the job. Because we had so much work, we had two visits. After each appointment, the house was left clean and the performed work was explained to us. Our house was built in the 1950's and has some pretty crazy electrical issues. They were able to troubleshoot problems that the previous owner could never address. It is such a comfort to know that our old house has the newest and best electrical work done and is safe for our young family.read more
Melissa Felli
21:34 15 Sep 16
After saving up an electrical "To Do" list for several years, we finally gave Black Diamond a call. They took the time to fully diagnose everything that I asked them to check, and gave us a reasonable price for all of their services. They also found (and repaired) a couple of other, small repairs that they fixed for us at no additional charge. They kept to their original quote, cleaned up after themselves, were very polite, and kept me informed throughout the entire process. Everything that they have done was done to a high standard. Thanks for taking such good care of us!read more
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